Refund and Cancellation Policy

Software services

Logicleap provides custom software development and support services. Fees, deliverables, payment schedule, currency, and cancellation terms are defined in the written proposal, statement of work, agreement, or invoice for each engagement.

Delivery

Services are delivered electronically through agreed communication channels, repositories, documents, builds, or deployment environments. Logicleap does not ship physical goods, so physical shipping and returns do not apply to software-service engagements.

Payments and currency

Prices are project-specific and are stated in the relevant proposal or invoice. The invoice will specify the applicable currency before payment is requested.

Cancellations

A client may request cancellation by emailing [email protected]. Cancellation terms depend on the agreement for the engagement. Work already completed, committed project time, third-party costs, and non-cancellable expenses may remain payable.

Refunds

Refunds for custom software services are reviewed case by case. Approved refunds generally apply only to unperformed work or duplicate/erroneous payments, unless the written agreement states otherwise.

Apps and digital products

If a Logicleap app or digital product is purchased through Google Play, the App Store, Stripe, or another platform, refunds may also be subject to that platform’s rules and payment flow. Contact [email protected] with the order reference if you need help.

Promotions

Logicleap does not currently publish general promotions, trials, or discount programs on this website. If a promotion is offered, its terms will be stated where the promotion is presented.

Disputes

For billing questions or disputes, contact [email protected] before initiating a chargeback so we can review the issue promptly.