Request account or data deletion.

How to request deletion

1. Email [email protected] with the subject line “Data deletion request”.
2. Include the app, product, or service name.
3. Include the email address or account identifier used with the app or service.
4. State whether you want account deletion, support-message deletion, or another specific data deletion request.

Verification

We may ask for information needed to verify that you are authorized to make the request. This helps protect accounts and personal information from unauthorized deletion.

Deletion timing

After verification, we aim to complete eligible deletion requests within 30 days. If more time is needed, we will explain the reason where required by applicable law.

Data that may be retained

Some information may be retained where required for security, fraud prevention, legal compliance, tax, accounting, dispute resolution, or legitimate business records. If retained, it will be limited to the purpose that requires retention.

Apps without accounts

If a Logicleap app does not allow user account creation, account deletion may not apply. You can still contact support for questions about data associated with that app.